After-sales service is the most important part of after-sales. After-sales service has become a requirement for companies to maintain or expand their market share (such as Shuda, Tmall, Jingdong, etc.). The quality of after-sales service can affect the satisfaction of consumers. At the time of purchase, the product warranty, after-sales service and other related regulations can make customers get rid of doubts and swings, and make up their minds to purchase goods. High-quality after-sales service can be regarded as the product of brand economy. In today's fierce market competition, with the improvement of consumer rights awareness and changes in consumer attitudes, consumers no longer only pay attention to the product itself, the quality and performance of similar products. In a similar situation, you are more willing to choose these companies with quality after-sales service.

Objectively speaking, high-quality after-sales service is the product of brand economy, and the after-sales service of brand-name products is often better than that of miscellaneous products. The price of brand-name products is generally higher than that of miscellaneous brands. On the one hand, it is based on product cost and quality, and because the after-sales service costs have been taken into account in the sales strategy of brand-name products.